We are a small business and our staff pays great attention to detail and places a high priority on communication. Please contact us with any questions or concerns you may have. Below are our terms and conditions for sales make through the Our Written Lives website.
Terms and Conditions
Once the product has shipped, there are no refunds or returns. If the product you receive is damaged in any way, you may exchange it for the same product.
If you placed an order in error, or if there is a technical problem with the order you placed via Our Written Lives, please contact us using the contact page of our site. We will respond to your inquiry as it is received. If your product has already shipped, there are no refunds or returns.